Privacy Policy
Last Updated: December 5, 2026
Heritage Lawn & Landscape Care (“Heritage,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, request a quote, make a payment, or otherwise interact with our services.
By using this website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
When you submit a form, request a quote, contact us, or pay your bill, we may collect:
- Name
- Phone number
- Email address
- Property address
- Billing information (through secure third-party processors)
- Service interests or project details
- Referral information (if applicable)
1.2 Automatically Collected Information
When you visit the website, certain data may be collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Cookies and tracking technologies
- General location data (city/region—not precise GPS)
This information helps us improve website performance and user experience.
1.3 Payment Information
All online payments are processed securely through trusted third-party payment providers. Heritage Lawn & Landscape Care does not store your credit card or banking information on our servers.
2. How We Use Your Information
We may use the information we collect to:
- Provide lawn, tree, landscape, and commercial services
- Prepare service quotes and respond to inquiries
- Process secure online payments
- Schedule appointments or follow up on service requests
- Send reminders, service updates, or promotional offers
- Improve website functionality and customer experience
- Analyze trends and website usage
- Fulfill legal or regulatory obligations
- Use our branding, trademarks, or materials to imply endorsement or affiliation.
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following situations:
3.1 Service Providers
We work with trusted vendors who assist with:
- Secure payment processing
- Website hosting
- Email communications
- Marketing systems (e.g., referral program or newsletter signup)
These providers may access your information only to perform services on our behalf and must protect it.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Respond to lawful requests or court orders
- Protect the rights, safety, and security of Heritage and its customers
We do not share information with unrelated third parties for their marketing purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking tools to:
- Improve site performance
- Analyze usage patterns
- Personalize content
- Remember visitor preferences
You may adjust your browser settings to refuse cookies, but some website features may not function properly.
5. Data Security
We take reasonable physical, administrative, and technical measures to safeguard your information, including:
- Encrypted payment processing
- Secure server hosting
- Limited internal access to customer data
While we strive to protect your information, no online system is 100% secure. By using this site, you acknowledge this inherent risk.
6. Third-Party Links
Our website may contain links to external sites, including payment portals, referral programs, and social media platforms. Heritage Lawn & Landscape Care is not responsible for the privacy practices or content of these third-party websites.
We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
If we become aware of unintended collection, we will delete the information promptly.
8. Your Choices & Rights
You may contact us at any time to:
- Update or correct your personal information
- Request removal from promotional emails
- Ask questions about how your data is used.